New Android 2.16 Update on Google Play

New version of our Android mobile app on Google Play !

This ProgressionLIVE Android 2.16 update is mainly about the ability to collapse the client if there is a location in a task. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Android 2.16 update

This update will be deployed starting September 4th, 2018.

Highlighting the intervention address

At the request of multiple users, the intervention address will now be visually highlighted in a task. We have added a mobile configuration that – when enabled – collapse the client if a location is present. (See image 1) It will now be possible to expand the customer information with the + icon. (See image 2) In addition, to facilitate the visual appearance of the intervention address, we have also enlarged the font of the location and / or customer and we have put them in bold.

  

Display of a task over several days

In calendar mode, a task that lasted for several days was displayed only at its start date. We have remedied this situation by posting this task on subsequent days, limiting ourselves to the next 7 days.

Adding the duration field of the task

Users who download this new version will be able to see the duration of the task, if it is greater than 0.

Bug fixes

We have fixed various bugs.


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New iOS 1.45 Update on Apple Store

New version of our iOS mobile app on Apple Store !

This ProgressionLIVE iOS 1.45 update is mainly about the ability to collapse the client if there is a location in a task. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Update iOS 1.45

This update will be deployed starting August 31st, 2018.

Highlighting the intervention address

At the request of multiple users, the intervention address will now be visually highlighted in a task. We have added a mobile configuration that – when enabled – collapse the client if a location is present. (See image 1) It will now be possible to expand the customer information with the + icon. (See image 2) In addition, to facilitate the visual appearance of the intervention address, we have also enlarged the font of the location and / or customer and we have put them in bold.

Display of a duration over several days

In calendar mode, a task that lasted for several days was displayed only at its start date. We have remedied this situation by posting this task on subsequent days, limiting ourselves to the next 7 days.

    

Adding the duration field of the task

Users who download this new version will be able to see the duration of the task, if it is greater than 0.

Bug fixes

We have fixed various bugs.


Stay informed of future iOS updates by subscribing to our newsletter.

New Android 2.15 Update on Google Play

New version of our Android mobile app on Google Play !

This ProgressionLIVE Android 2.15 update is mainly about displaying the first 50 items in a search. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Android 2.15 update

This update will be deployed starting June 11, 2018.

Showing the first 50 items without searching

Users of the ProgressionLIVE mobile app will now see the first 50 items displayed when the search engine window is displayed. This display will be active for “catalogs” of products, customers, locations and equipment. For example, when a user wants to add a product from the catalog to billing and clicks Product Catalog, the first 50 items will be displayed without having to perform a search.

Bug fixes

We have fixed various bugs.


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New Web Update 4.63 of ProgressionLIVE

New version of our web platform of ProgressionLIVE !

This Web Update 4.63 is mainly about adding option buttons to the Linked Tasks module. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Web Update 4.63

This update will be deployed starting June 11, 2018.

Adding the Link to a Task and Unlink Task(s) options

Since the launch of our Linked Tasks module, we have received many suggestions from our users. Better known as Sub-Tasks or Parent-Kids, this module allows you to associate tasks with a main task. Among the suggestions received, the request for a function to link or untie one or more tasks with a single click was the one that was most requested. Thus, if this module is activated in your account, you will see two new buttons: Link to a task and Unlink task(s). Indeed, to link one task to another, just open a “no parent” task, click on the Link to a task button and enter the main task. It is also possible to right-click on a task in List view and click Link to a task in the context menu. Then, the same principle applies to untying one or more tasks, besides the fact that one must select a task already linked to a main task and click on Unlink Task(s).

If the Linked Tasks module is not enabled in your account, please contact Technical Support.

Change the order of the buttons in Manage

We noticed that some buttons were used more by our users than others in the Mange menu. For example, the Product, Price Lists, and Product Categories buttons have been moved up in the left window. In fact, the Products button will now appear under Equipments, the Price Lists button under Products and the Product Category button under Price List. In short, by default, the new order is: Clients, Locations, Contacts, Users, Human Resources, Products, Price Lists, Product Category, and so on.

Saved state change

As users of the ProgressionLIVE web interface, some wanted it to be possible to change the state of a task to save without having to confirm with the Change State button. Thus, we modified the procedure to allow the saving of a change of state to the backup of the task. In short, a confirmation Change the status of the task to [selected status]? will now be displayed when the Change State button has not been clicked due to a state change and a user is saving the job.

Adding a link to Zoom.us

Like the link to ScreenConnect used by our project managers and support agents, a link to the webmeeting platform we use was very useful for facilitating communication. Thus, we added a link to the Zoom.us platform to join a webmeeting with one of our experts. Once the code provided by one of our project managers or technical support agents, just click on Zoom and join the webmeeting.

Bug fixes

We have fixed some bugs.


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New iOS 1.43 Update on Apple Store

New version of our iOS mobile app on Apple Store !

This ProgressionLIVE iOS 1.43 update is mainly about adding a preview button in a web browser. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Update iOS 1.43

This update will be deployed starting June 11, 2018.

Adding a preview button in a web browser

Some users have expressed interest in having a preview button in a web browser for a work order to manipulate it outside the ProgressionLIVE mobile app. For example, they want to be able to print it, save it to the phone, or email it from third-party apps on the mobile device. In short, when you open the Print Preview window (Printer) in a job, a new Preview button in a browser (Arrow) is now to the left of the Printer icon. At click, you can have access to two versions: computer or mobile, allowing you two different displays. You will be able to manipulate with an application on your mobile device.

Showing the first 50 items without searching

Users of the ProgressionLIVE mobile app will now see the first 50 items displayed when the search engine window is displayed. This display will be active for “catalogs” of products, customers, locations and equipment. For example, when a user wants to add a product from the catalog to billing and clicks Product Catalog, the first 50 items will be displayed without having to perform a search.

Bug fixes

We have fixed various bugs.


Stay informed of future iOS updates by subscribing to our newsletter.

New iOS 1.41 Update on Apple Store

New version of our iOS mobile app on Apple Store !

This ProgressionLIVE iOS 1.41 update is mainly about adding the ability to create a task without an appointment. It will be rolled out gradually as of March 29, 2018. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Update iOS 1.41

Hiding fields according to the type of task

As a mobile user, it will now be possible to see only certain fields depending on the type of task created. In fact, the “Priority”, “Summary” and “Description” fields can be hidden when creating a task. To hide fields, please contact technical support.

Displayed fields

Displayed fields

Masked fields

Masked fields

Creating a unscheduled task

When creating a task from the mobile, it will now be possible to create a task without an appointment, using the toggle button.

No Appointment toggle button

No Appointment toggle button

Showing Unscheduled tasks

When the “Calendar” mode is activated in the account, a mobile user will be able to access the list of tasks without an appointment by pressing the tab provided for this purpose in the main menu.

Unscheduled tasks

Unscheduled tasks

Add a “Contact Support” button

From the login window we have added a “Contact Support” button where it will be possible to send your question / comment / suggestion directly to ProgressionLIVE technical support.

Contact support button

Contact support button

Bug fixes

We have fixed various bugs.


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New Web Update 4.60 of ProgressionLIVE

New version of our web platform of ProgressionLIVE !

This Web Update 4.60 is mainly about adding the parent / child task module. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Web Update 4.60

Parent/child task module

At the request of a majority of our customers, we introduce a new parent/child task feature, where it is possible to create subtasks to a main task. This feature allows dispatchers to deploy a task over several days. Thus, it allows to assign subtasks to diffrent appointments and human resources. Indeed, if the user has the right to create a task, he can create a particular sub-task from the Tasks module; List mode and Planning mode. Among the options of this feature, it is possible to view the parent task from its child tasks; to display the subtasks of a main task in the same window; to navigate from one subtask to another; to edit appointment times and human resources for child tasks in a single window; and more.

Creating a subtask

First create a task from any Create task button and save the task. Then open the task by clicking on its Code. Then, click Create subtask.

  

Main Column and Parent Icon

Note in the following screenshot the addition of the new Main column which displays the code of the parent task, if any. In addition, the icon     shows that a result is a parent task. Subtasks can be displayed by clicking on this icon.

To enable this new feature, please contact Technical Support.

Bug fixes

We have fixed some bugs.


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