In 2001, Louis-Philippe Poulin was doing an IT internship in an SME where around forty technicians filled out paper work orders and had to call the office to indicate the status of their task.
In order to help the SME be more productive, he took the initiative of developing a web page that imports the tasks to be performed and makes them accessible on technicians’ phones. Still used by the company, it is the ancestor of ProgressionLIVE.
A few years later, Louis-Philippe started the company Diffusion Solutions Intégrées with his childhood friend Pierre-David Bélanger, in order to offer their IT services to SMEs and eventually develop ProgressionLIVE.
Growth since 2006
Helping to make a difference has always been their desire. This is why they also offered different services (applications, websites, emails, etc.) to SMEs in order to make them more professional and productive. In short, they quickly became their IT advisors and consultants.
They quickly realized that ProgressionLIVE was in high demand among technicians with little computer skills because of its great simplicity. This reality forced them to abandon custom app and website design and expand the team to focus on their flagship product.
Since their first customer in 2007, the needs of nearly 900 customers have shaped the ProgressionLIVE application over time. Mobility, integration with accounting software, software improvement and customization have been the pillars of growth and differentiation of the company.
Although it is cliché, our customers often mention that we have changed their lives by optimizing their productivity. Most have seen their number of tasks processed and their income skyrocket with the implementation of our solution.
Today, ProgressionLIVE has more than 40 employees ready to help SMEs, while having fun. How do we get there? By doing things seriously without taking yourself seriously.