Android 2.24 Update soon available on Play Store

A new version of our mobile application for Android devices will soon be deployed!

This Android 2.24 Update is about standardization of the field labels of the login page and the possibility to change password. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Android 2.24 Update

This update will be deployed starting November 18, 2019.

New permission to create items without product

We have created a new permission to create items in the invoice without going through the product catalog. In other words, if the new permission is disabled, you must go through the product catalog to add an item to the invoice.

PUSH notifications now available on Android

Prior to this update, notifications on Android were made to the minutes and when refreshing the application. Now, with this improvement, notifications will be pushed instantly when a change occurs.

Bug fixes

We have fixed various bugs.


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iOS 1.61 Update soon available on App Store

A new version of our mobile application for iPhone and iPad will soon be deployed!

This iOS 1.61 Update is about the new permission to create items without product. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

iOS 1.61 Update

This update will be deployed starting November 14, 2019.

New permission to create items without product

We have created a new permission to create items in the invoice without going through the product catalog. In other words, if the new permission is disabled, you must go through the product catalog to add an item to the invoice.

Bug fixes

We have fixed various bugs.


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Web 4.76 Update soon deployed on your account

4.73

Web 4.75 Update soon deployed on your account

4.73

Web Update 4.74 of ProgressionLIVE

Web 4.74 Update soon deployed on your account

4.73

Web Update 4.73 of ProgressionLIVE

Web 4.73 Update soon deployed on your account

4.73

Android 2.22 Update soon available on Play Store

A new version of our mobile application for Android devices will soon be deployed!

This Android 2.22 Update is about standardization of the field labels of the login page and the possibility to change password. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Android 2.22 Update

This update will be deployed starting May 30, 2019.

Standardization of the field labels of the login page

In order to facilitate the login process between our different platforms, we have standardized the field labels of the login page.

Thus, on the Android application, we changed the name of the field “Username” for “User,” just as on the web interface or the iOS application.

Then, the “Server,” “User” and “Password” labels are now inside their respective fields.

Possibility to change password

We’ve also added two new options to improve password management on mobiles.

First, we added an option, “Forgot your password?” on the login page (see image above), allowing you to reset your password without going through your administrator. You will then be prompted to enter your email and you will receive a link to reset it.

Secondly, we added an option in the action menu (3 dots) of the Android application, “Change password” (see image below). Thus, by clicking on this option, you will be prompted to enter your old password and choose a new one afterwards.

Note that your device must be connected to the internet to reset or change your password and that it must contain at least 6 characters, including a letter and a number.

Bug fixes

We have fixed various bugs.


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iOS 1.57 Update soon available on App Store

A new version of our mobile application for iPhone and iPad will soon be deployed!

This iOS 1.57 Update is about standardization of the field labels of the login page and the possibility to change password. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

iOS 1.57 Update

This update will be deployed starting May 30, 2019.

Standardization of the field labels of the login page

In order to facilitate the login process between our different platforms, we have standardized the field labels of the login page.

Thus, on the iOS application, we changed the name of the field “Username” for “User,” just as on the web interface or the Android application.

In addition, we changed the name of the login button from “Connection” to “Log in.”

Then, the “Server,” “User” and “Password” labels are now inside their respective fields.

Possibility to change password

We’ve also added two new options to improve password management on mobiles.

First, we added an option, “Forgot your password?” on the login page (see image above), allowing you to reset your password without going through your administrator. You will then be prompted to enter your email and you will receive a link to reset it.

Secondly, we added an option in the “Status” menu of the iOS application, “Change password” (see image below). Thus, by clicking on this option, you will be prompted to enter your old password and choose a new one afterwards.

Note that your device must be connected to the internet to reset or change your password and that it must contain at least 6 characters, including a letter and a number.

Bug fixes

We have fixed various bugs.


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Web Update 4.72 of ProgressionLIVE

Web 4.72 Update soon deployed on your account

A new web version of ProgressionLIVE will be released soon!

This Web 4.72 Update  is mainly about standardization of field labels on the login page and previewing an email template before sending it. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Web 4.72 Update

This update will be deployed starting May 26, 2019.

Standardization of field labels on the login page

In order to facilitate the login process between our different platforms, we have standardized the field labels of the login page.

Thus, on the web interface, we changed the label of the field “E-mail” for “User,” since it is possible to log in with an email or phone number.

In addition, we changed the label of the login button from “Submit” to “Log in.”

Then, the “User” and “Password” tags are now inside their respective fields as placeholders.

In short, the labels of fields and the button on the login pages (Web, iOS, Android) are now identical.

Previewing an email template before sending it

In our latest Web 4.71 Update, we introduced a first phase of our new feature allowing the creation of email templates. Thus, we are now deploying our second phase to previewing an email template before sending it to the recipient…

Preview when creating

In the email template creation window, we added a preview icon. This icon, located in the upper right corner of the message window, allows you to view the email template based on a task number.

So, when you click this icon, you must enter a task code in the “Code” field and click on the “Preview” button. For example, by choosing the AS000044 task, ProgressionLIVE will generate a preview of the email template with the dynamic properties of the task, if any.

Preview before sending to the recipient

In a task, it is also possible to preview an email when clicking on the button “Send by email.” Indeed, it allows you to see the content of the email before sending it to your customer. You can modify it according to the specific needs of the customer or task.

Bug fixes

We have fixed some bugs.


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Web Update 4.71 of ProgressionLIVE

Web 4.71 Update soon deployed on your account

A new web version of ProgressionLIVE will be released soon!

This Web 4.71 Update  is mainly about displaying an unread priority comment when opening a task and creating email templates to send to the client from a task. We update regularly to provide you with a better experience with ProgressionLIVE dispatch software.

Web 4.71 Update

This update will be deployed starting April 22, 2019.

Displaying an unread priority comment when opening a task

On November 1st, we deployed a new feature to display a priority comment when opening a task on our mobile application.

So, at the great request of our users, we are now deploying the same process for our web interface. Indeed, it will now be possible to create a priority comment and it will appear at each opening of the task as long as the button Mark as read is not clicked.

In summary, a priority comment is visible to all users who open the task as a result of its creation, until it is marked as read.

Create a priority comment

Web Update

  1. In a task, click the Comments tab
  2. Click Add
  3. Check the High priority box
  4. Write your message in the Comment field
  5. Click Save

Displaying the comment

Web Update

  1. By clicking Mark as read, the message will no longer be displayed for any user.
  2. Clicking Close will discard the message, but it will reappear when the task will be re-open.

Creating email templates to send to the client from a task

We have developed a new feature that allows you to create email templates. You can, from a task, send an email with or without the PDF and attachments, depending on the template you have created.

You can change the text formatting:

  • – Change the font and its color;
  • – Text in bold, italic, underlined or highlighted;
  • – Enlarge or reduce the size of the font;
  • – Align text to left, right or center;
  • – Insert a hypertext link;
  • – Create a numbered or bullet list;

You can also add fields from the task:

  • – Name and address of the client or location;
  • – Code, type and state of the task;
  • – Date of creation and last update of the task;
  • – Summary and description of the task;
  • – Name of the human resource;
  • – Date and time of the appointment;
  • – Subtotal or total of the task;
  • – Dynamic properties and custom fields to the task type;
  • – etc.

WARNING: The Configuration section may only be accessible to administrators and should be used with caution! Changing a setting in another section may cause your account to malfunction. Fees may apply to restore the situation. If you have any questions about an item from Configuration section, please contact our technical support.

Creating the email template

  1. Access the Configuration menu
  2. Click Mail Templates
  3. Click Add
  4. Enter the name of your template in the Name field (without spaces, hyphens or special characters)
  5. Enter the subject of your email in the Subject field
  6. Enter your message in the Template field
  7. Click Save

Association of the model with the type of task

  1. Access the Configuration menu
  2. Click Task types
  3. Double-click the type of task you want to associate the email template with
  4. Select the desired email template from the drop-down menu in the Mail Template field.
  5. Click Save

Sending the email to your customer

  1. In a task, click Send by email
  2. Enter the email address (es) to which you want to send the email in the Sent to field. (comma-separated)
  3. Check, if necessary, the boxes to include the PDF or attachments of the task
  4. Click Send

In case of reply from your client

It is important to note that if your customer replys to your email, it will be sent to the main email address of the account. It is possible to modify it by contacting our technical support.

Bug fixes

We have fixed some bugs.


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